Privacy policy

Last updated: October 2, 2026

Forbidden Fruits Herbal ("we," "us," or "our") operates forbiddenfruitsherbal.com and its Shopify storefront. This Privacy Policy explains how we collect, use, and share personal information when you browse the store, place an order, create an account, or contact us.

Information we collect

  • Contact and order information: your name, email address, phone number, billing and shipping addresses, items ordered, and order and transaction details.
  • Payment information: information needed to complete a purchase is processed through Shopify and the payment providers available at checkout.
  • Account and support information: information you provide when creating or using an account, sending a message, or requesting assistance.
  • Device and browsing information: IP address, browser and device details, time zone, pages and products viewed, referral information, and interactions with the store. Cookies, log files, pixels, and similar technologies can collect this information.

Please do not include full payment-card details or other unnecessary sensitive information in email or contact-form messages.

How we use information

We use personal information to process payments; prepare, ship, and support orders; manage accounts and returns; communicate with you; detect fraud and protect the store; understand how visitors use our website; improve products and services; and meet legal and recordkeeping obligations. We also use information for marketing and advertising in line with your preferences and applicable requirements.

How information is shared

We share information with service providers as needed to operate the business, including Shopify, payment processors, shipping and fulfillment providers, customer-support services, and analytics or advertising providers. These services may process information under their own privacy terms.

We use Shopify to host and operate our store. Shopify also processes certain information for its own services, which can include improving and personalizing shopping experiences. Learn more in Shopify's Consumer Privacy Policy and use Shopify's privacy portal to learn about choices for information Shopify processes.

We may also disclose information when required by law, in response to a lawful request, to protect rights and security, or as part of a business transaction such as a merger or sale.

Cookies, analytics, and advertising

Cookies and similar technologies support functions such as keeping items in your cart, remembering preferences, measuring website activity, and providing or measuring advertising. Information used for personalized advertising can include browsing activity and interactions with the store.

You can manage cookies in your browser and use any privacy choices presented on the website. Blocking some cookies may affect store features. Depending on where you live, some advertising-related sharing may be considered a "sale," "sharing," or "targeted advertising" under privacy law. You can contact us to request an applicable opt-out.

Additional controls are available through Google My Ad Center, Meta ad preferences, and the Digital Advertising Alliance. These controls apply to the relevant services and may need to be set separately for each browser or device.

Your choices and privacy rights

You can unsubscribe from marketing emails using the unsubscribe link in those messages. We may still send communications about an order, account, or support request.

Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; withdraw consent; object to or restrict certain processing; or opt out of certain advertising-related uses and disclosures. Some rights have exceptions. You may also have a right to appeal a decision or complain to your local data-protection authority.

To ask a question or submit a request, email ForbiddenFruitsHerbal@gmail.com with the subject "Privacy request." We may need to verify your identity before responding. If an authorized agent submits a request for you, we may request evidence of that authorization. We will respond as required by applicable law and will not discriminate against you for exercising applicable privacy rights.

Retention, security, and international processing

We retain information as needed to fulfill the purposes described here, including order support, recordkeeping, resolving disputes, and legal obligations. A deletion request may be subject to information we need or are required to retain. No online transmission or storage system can be guaranteed completely secure.

We operate in the United States, and Shopify and other providers may process information in other countries, including Canada. Where applicable, transfers are subject to safeguards required by law.

For individuals in the European Economic Area or United Kingdom, the legal bases for processing can include performing a contract with you, our legitimate interests in operating and improving the store and preventing fraud, compliance with legal obligations, and your consent where required.

Children's information

Our store is intended for a general adult audience. If you believe a child has provided personal information to us without appropriate authorization, contact us so we can review the matter and take appropriate action.

Third-party websites and policy updates

Other websites linked from our store have their own privacy practices. Please review their policies when you use them. We may update this policy as our business or requirements change; the date above identifies the latest revision.

Contact us

For privacy questions, requests, or complaints, email ForbiddenFruitsHerbal@gmail.com.

Forbidden Fruits Herbal
Attn: Privacy inquiries
536 Dales Circle
Grand Prairie, TX 75052
United States